All orders will ship in 5 business days for most models! free standard shipping over 100$ for a limited time!

Frequently asked questions

Do you love one of our residential mailboxes or house numbers—but have more questions? Read our most frequently asked questions below. Still need help? Contact us at [email protected].


Q :Can you make custom mailboxes?

R :No. unfortunately. However, for larger orders (over 25 mailboxes), we can accommodate for special orders.

Q :What is laser engraving?

R :Laser engraving, is the practice of using lasers to engrave an object permanently. The technique does not involve the use of inks.

Q :What is your standard shipping time?

R :We ship with UPS. The shipping time is usually 4 to 7 business days.

Q :Will the stainless steel eventually rust?

R :Technically no, unless you live in a high-salt environment (near the ocean). If you do, you’ll need to order 316l marine-grade stainless steel mailboxes. Our stainless-steel mailboxes can also rust if they are contaminated by raw steel: please use stainless-steel screws.

Q :Are your mailboxes lockable?

R :We offer several locking mailboxes. Please review the product descriptions.

Q :What are the dimensions of your mailboxes.

R :We offer a wide variety of mailbox sizes. Please review the product descriptions.

Q :Are your mailboxes covered by a warranty?

R :Yes! Please review our terms and conditions

Q :Will the vinyl decals will peel over time?

R :We use outdoor vinyl decals. If a decal does peel off in the first year, just contact us and we’ll replace it.